Account Manager
Full Time

At GLOW (www.WeAreGLOW.com), we work hard. We work smart. But more importantly, we balance work with life in the most productive and inspired way. As a team of strategic, tactical, and creative thinkers, GLOW is dedicated to making global brands shine even brighter through innovative, digital-first communication platforms. We’ve been doing it for 20+ years and have partnered with blue-chip clients like HBO, OnePlus, YouTube, TBS, and Showtime, to name a few. Our team is packed with award-winning designers, writers, motion artists, and editors who treat every assignment as their personal passion project. From the entertainment industry to social media to health and wellness—we consistently push the limits of what’s possible for our clients. And our people. Take a look and see if GLOW works for you.

GLOW seeks an Account Manager to work directly with high-profile clients who are considered among the best in digital and social media by – Brands / Entertainment / TV / Film / Streaming / Consumer Electronics / Music. The right person for this position has a passion for the digital/social space, is knowledgeable, hard-working, and shares our work ethic and attention to detail. Currently, everyone at GLOW is working remotely and we anticipate returning to our downtown Manhattan boutique office mid-2021. If vibrant culture, diverse clients, and endless opportunities to innovate are what you’re looking for, you’ve come to the right place.

What You'll Do
  • Build and maintain strong client relationships and have a deep understanding of their core business, challenges, and needs.    
  • Manages day-to-day relationships with clients including asset delivery, feedback, scopes, and timelines. 
  • Proactively identify new business opportunities; develop project briefs and budgets.  
  • Possess a keen understanding of what a project entails and can keep a broader focus on how our efforts ladder to the overarching client goals.   
  • Collaborates with the team to ensure that final project deliverables meet or exceed client expectations. 
  • Provide strategies to address client needs, manage expectations, and resolve issues in a timely fashion. 
  • An active participant in brainstorming, strategy, creative, and planning sessions.  
  • Work with strategy and creative teams to maintain GLOW marketing materials.

Minimum Qualifications

  • 2-3 years of agency experience 
  • Prior experience working in digital or social media is required 
  • Experience working with entertainment clients is a huge plus for this role  
  • Bachelor’s Degree in Business, Advertising, Liberal Arts or related field of study
What You Have
    • Ability to anticipate needs works well under pressure 
    • Communicates clearly, leads conversations, and functions well in a team environment  
    • A highly organized, detail-oriented multitasker 
    • Can communicate difficult/sensitive information tactfully
    • Considers themselves a curious marketer. Genuine enthusiasm about pop culture, entertainment, and social media and an understanding of what other brands are doing in the space
    • Keen writing skills. Ability to articulate a vision, a POV, and a brand in the written word
    • Gives and receives constructive feedback
    • Keeps track of lessons learned and shares those lessons with colleagues
    • Champions ideas, application recommendations, and team involvement
What We Give You
  • Medical, dental, and vision coverage
  • 401(k) tenure based match
  • Commuter benefits
  • FSA for medical/dependent care
  • Paid maternity/paternity leave
  • Professional development budget
  • Generous vacation & sick days
  • Stocked fridge of beer and red bulls
  • Dog friendly
Sound Like a Fit?
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